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e-LeatherJackets.com aims to always provide high quality Goods that are
fault free and undamaged. On occasion however, goods may need to be returned.
Returns are governed by these Terms and Conditions.
We e-LeatherJackets.com give you 2
options for Returns or Exchange
1. We will give speical
discount on buying of new jacket same or new from our collection and there is no
need to return of old jacket. you may bring it.
2. Exchange, Return old jacket and postage or
shipment bare by Customer and We will deduct 20 USD from total amount of VAT,
Paypal and other taxes. We will send you same jacket after receiving the old
jacket.
If you receive Goods which do not match those that you ordered, unless
accompanied by an explanatory note detailing the changes, stating reasons for
the changes and setting out your options, you should contact us within 7 days to
arrange collection and return. Seasons Clothing is not responsible for paying
shipment costs. You will be given the option to have the Goods replaced with
those ordered (if available) or to be refunded through the payment method used
by you when purchasing the Goods. Refunds and replacements will be issued upon
our receipt of the returned Goods.
If any Goods you have purchased have faults when they are delivered to
you, you should contact e-LeatherJackets.com within 7 days to
arrange collection and return. e-LeatherJackets.com is not responsible
for paying shipment costs. Goods must be returned in their original condition
with all packaging and documentation. Upon receipt of the returned Goods, the
price of the Goods, as paid by you, will be refunded to you through the payment
method used by you when purchasing the Goods.
If any Goods develop faults within their warranty period, you are
entitled to a repair or replacement under the terms of that
warranty.
If Goods are damaged in transit and the damage is apparent on delivery,
you should sign the delivery note to the effect that the goods have been
damaged. In any event, you should report such damage to e-LeatherJackets.com within 10 days and
arrange collection and return. e-LeatherJackets.com is not responsible
for paying shipment costs. Upon receipt of the returned Goods, the price of the
Goods, as paid by you, will be refunded to you through the payment method used
by you when purchasing the Goods.
You have a statutory right to a "cooling off" period. This period begins
once your order is complete and ends 7 days after the Goods have been delivered.
If you change your mind about the goods within this period, please email us,
await a reply, then return them to e-LeatherJackets.com within 7 days of
receipt. Goods can only be returned for this reason if their packaging remains
unopened and the Goods can be re-sold, as new (including any tags, packaging,
boxes etc) as they are deemed part of the product, without any additional work
on the part of e-LeatherJackets.com. You are responsible
for paying shipment costs if Goods are returned for this
reason.
If you wish to return Goods to e-LeatherJackets.com for any of the above
reasons, please contact us using the details on our E-mail to make the
appropriate arrangements.
Returns Terms & Conditions
e-LeatherJackets.com
reserves the right to exercise discretion with respect to any returns under
these Terms and Conditions. Factors which may be taken into account in the
exercise of this discretion include, but are not limited
to:
Any use or enjoyment that you may have already had out of the
Goods;
Any characteristics of the Goods which may cause them to deteriorate or
expire rapidly;
The fact that the Goods consist of audio or video recordings or computer
software and that the packaging has been opened;
Any discounts that may have formed part of the purchase price of the
Goods to reflect any lack of quality made known to the Customer at the time of
purchase.
Such discretion to be exercised only within the confines of the
law.
Return
Must:
 Be
returned in their original packaging.
Not
appear to have been worn or washed.
Be
received by our customer care department within thirty days from their delivery
date.
Returns
Must Not:
Be
altered or damaged due to customer misuse or abuse.
Have
self-generated rips, tears, snags, stains, etc, due to customer misuse or
abuse.
Smell
of smoke, perfumes, deodorants, lotions, or any other fragrances or
odors.
Custom/Special
Orders
If
you're ever dissatisfied with e-LeatherJackets.com,
Products
for
any reason, please E-mail a
brief explanation of your dissatisfaction and
we will promptly address the issue.
If
a product is returned for a color, size, or style change, a thirty(30) dollar
shipping, handling and restock fee will apply. We do not charge fees when
replacing defective products or to issue a store credit. All return shipping
rates will be your sole responsibility. Please read below when requesting to
replace defective products.
Every
product is thoroughly inspected for manufacture defects before shipment. However
occasionally; the defective product may get overlooked. If you receive a
defective product, please submit a damaged product claim within seven days from
the date you receive the defective product. If we determine (after inspection)
the defect is due to manufacture error, we will replace the product at no
additional cost to you and issue a store credit to your customer account in the
amount of the return shipping costs you paid.
Please
follow instructions below when filing a damage product
claim:
A
claim must
be submitted within 7 days from the date the product was delivered, and prior to
its return.
Include
your name, invoice & product numbers, and a brief explaination of the
products defect.
We
will not accept products with self-generated rips, tears, snags, stains,
etc., or worn, washed, stained, altered, misused or abuse products, or
products smelling of smoke, perfumes, deodorants, lotions or other fragrances
and/or odors.
Due
to different browser and pixel settings the colors displayed on a web page may
vary, making product colors appear darker or lighter than the actual colors of a
product.
We reserve
the
right to dispute any damaged product claim, if, after our inspection of the
product, we determine the defect is not due to manufacture error, but was caused
by self-generation, or the misuse or abuse of the product by the
customer.
Return
Address
Leather Net
House
Nr 1538/L Block 1
Metrolvill
III, Gulzar e Hijri
Karachi,
75330
Paksitan |
